AT&T Email

AT&T Email on Facebook

AT&T Email on Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don’t always recommend this as the best way to reach them, and you can see our other suggestions . If there’s a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with AT&T  Email over Twitter.

And generally, if a Facebook option is available and their customer service department actually operates it. They likely have a big enough customer support operation to also communicate over the phone or sometimes even by chat. And of course, we at build tools to make communicating any of these ways even easier and less time-consuming. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

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