AT&T Email on Twitter
AT&T Email on Twitter and that’s great if you are too (we’re guessing you are since you’re here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter .
They will often reply quickly to tell you to call or direct you to their help desk. We’re not saying that AT&T Email will do this, but don’ be surprised if they do.
One thing you might like even more than trying to tweet or DM AT&T your customer service problem is to use problem-specific help tool.