Goldstar Help Desk

This is the Goldstar help Desk where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Goldstar’s best customer help page or FAQ or forum.

Sometimes when you dig through the various help topics and volumes on You end up needing to go back and forth with somebody. In their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation. You can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Goldstar agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

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