I can’t find my ETH token deposit in HitBTC?

If your deposited Ethereum tokens doesn’t show in your balance. Make sure you sent original ETH tokens.

  1. Open your account then choose token you sent and click “Deposit”
  2. Click the link and check all the token’s page in blockchain explorer
  3. Now compare the address in your transaction to contract address of the token page

If your transaction’s contract address differs from the official contract address, it means the unoriginal token was sent. You can’t refund these tokens to your account.

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