Macy’s Customer Service – Phone Number, Email, Live Chat


Macy’s is an American department store chain; it was founded by Rowland Hussey Macy in 1858. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated … Wikipedia

Macy’s Inc is on the nation’s premier retailers.  The company operates more than 700 department stores under the nameplats Macy’s and Bloomingdales.  Macy’s operates stores in 45 states, and the District of Columbia, Guam, and Puerto Rico.  Macy’s corporate offices are located in Cincinnati, OH.  Macy’s was formed from the merger of multiple different stores which were all operated by Federated Department Stores Inc. which changed it’s name to Macy’s Inc. on June 1, 2007.

7 W 7th St.
Cincinnati, OH 45202

Phone Contacts

Main: (513) 579-7000
Customer Service: (800) 289-6229
Toll Free: (800) 417-2831

FAX: (513) 573-2957

Email Contacts

Social Media Contacts

Google Plus

Company LinkedIn

Executive Contacts

Primary Contact
Jeffrey Alan (Jeff) Kantor
Chief Stores and Human Resource Officer
7 W 7th St.
Cincinnati, OH 45202

Secondary Contact
Karen M. Hoguet
7 W 7th St.
Cincinnati, OH 45202

Chief Executive
Jeff Gennette
President & CEO
7 W 7th St.
Cincinnati, OH 45202

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