Pandora Customer Service Number – Pandora Helpline – How Can I contact Pandora Support?

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Pandora, Since it was launched in 2010 it keeps on getting more popular and become one of the most popular or downloaded apps in the USA. However, in spite of its great features and functionality, there are often some problems that users complain, some of these common complains are; Pandora Streaming Problems, Pandora trouble Streaming, Pandora keeps on buffering, Pandora keep stopping after each song after the screen goes blank, Pandora Not Responding and many more. We all know that getting these issues is really frustrating. Don’t worry; if you faced one of these issues, we have some solutions to solve these common problems on Pandora. Read on to find out on how to solve Pandora streaming problem or how to fix Pandora not working and other related issues with ease.

Pandora Premium

  • My Music on Premium
  • Playlists on Premium
  • Stations on Premium

How to use Pandora

  • Create a Station
  • Genre Stations, Thumbprint Radio, and Podcasts
  • Add Variety and Edit Stations


  • Create an Account
  • Password
  • Change your Account Settings

Payments and Billing

  • Upgrade to Pandora Plus or Pandora Premium
  • Change your Payment Information
  • Cancel your Subscription


  • Minimum Specifications to Run Pandora
  • Trouble Streaming Pandora on iOS
  • Troubleshooting Offline Listening

In The Home

  • Pandora in the Home
  • Pandora on Apple TV
  • Pandora on Apple Watch

In the Car

  • Pandora and Acura
  • Pandora and Alpine
  • Pandora and Audiovox

Artist Support

  • Information for Artists Submitting to Pandora
  • View the Status of Your Submission
  • Add Album Art, Biography and Lyrics to your Station

Reset your password on mobile:

If you’re not already signed into the mobile app, and have forgotten your password, you can request a new one with the following instructions:

If you don’t see this option, you may already be signed into the app. You can request a new password by requesting a new password here, then proceed with the rest of the instructions below.

  1. Open the Pandora app.
  2. Click on the Forgotten Passwordlink located below the sign in fields.
  3. Enter the email address that you used to create your Pandora account.
  4. Follow the instructions contained in the password-reset email after receiving it.

This email may take a little while to arrive. If you don’t see it shortly, check your Spam and Junk folders.

If you’re having trouble receiving or viewing the reset password email, please contact us here for further assistance.

Change your password on mobile:

  1. Tap the menu icon > Settings > Account.
  2. From there you can change all your registration information (including your email address or password).
  3. Tap Savewhen you’re done.

*If you are updating your password, please enter your previous password to confirm the changes. Then the new one will take effect.

Reset or Change your password on a computer:

Reset your Password on a Computer

If you’ve forgotten your password, click here.

  1. Enter the email address that you used to create your Pandora account for a link to reset your password.
  2. When you receive the email, click on the link included to reset it on our site.
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This email may take a little while to arrive. If you don’t see it shortly, check your Spam and Junk folders.

If you’re having trouble receiving or viewing the reset password email, please contact us here for further assistance.

Change your password on a computer:

If you want to update any of your registration information, including the email or password you use for Pandora, follow the instructions below:

  1. Sign into your account, click your name/avatar in the upper right hand corner, then visit Settings.
  2. Select Account.
  3. Enter any changes you would like to make to your registration information.
  4. Tap Saveto update your information.

*If you are updating your password, please enter your previous password to confirm the changes. Then the new one will take effect.


Check Your Connection

If you are having issues like trouble Streaming and buffering problems, the first thing you need to check is your internet connection. All media streaming requires active and stable internet connection with some optimal speed. If your connection is slow you might face these types of issues. Test the speed of your connection by browsing some websites. Make sure that you have a stable connection. Powering down the phone and pulling out the battery out (if this is possible with your device) and then putting the battery back in and turning the phone on may sometimes solve these issues.

Clearing Cache & Uninstall Updates

Clearing Cache and Uninstalling Pandora Updates sometimes do the tricks for problems like Pandora keeps freezing; Pandora shows a blank blue widget and Pandora not loading issue. These caches are the App data that saved information like your login details and preference settings of the app. Clearing out caches or data will remove these saved data will reset the app to its default settings.

For Android, head over to the Settings menu. Go to Apps, then locate Pandora app to clear the cache. Finally, tap on the Clear Cache button for clearing the cache and app data.

For iOS & iPhones, Go to Settings > Safari, Scroll to the bottom of the page and choose Clear History and Website Data. Many apps do not provide an option in Setting App for deleting caches, for these apps, you should remove the caches directly via Apps.  However, for jail breakers with access to Cydia there is an easier way to clear your application cache without having to use third party apps.  Navigate to Settings > General > Usage > Manage Storage. Pick an App and tap on Clear App’s Cache button.

If clearing cache and data didn’t fix the problem, then we suggest you uninstall Pandora app Updates, the steps for uninstalling updates is similar to the above steps, the only difference is you have to Tap on the button “Uninstall Updates” To see whether the problem persists, open YouTube and stream any video to see if it buffers as well.

Switch the Quality Mode

Within the Pandora app itself, there is an option switching between Normal Quality and High Quality. Mobile devices receive a variety of different rates depending on the capability of the device and the network they are on. Changing the mode between Normal Quality and High Quality can make a world of difference. From your station list, click the menu icon > Settings > Advanced. Under Cell Network audio quality, check the box for “Higher Audio Quality” or uncheck it for normal audio quality. Try which you weren’t using before. If this does not fix the issue, make sure there is no battery saver or task management app interfering in the operation of Pandora.

Uninstall & Re-Install Pandora App

If all else fails, uninstall the app and re-install. Other occasional problems like your Pandora app cannot open or Pandora loading or Pandora Not Responding this method often fix the issues.

If you are on Android: To perform this task, go to your device’s settings, Go to Apps and then look for the Pandora app. Click Uninstall in the app’s info. You can also uninstall within the Google Play Store and hit uninstall. Once uninstallation is completed, go your app store for Google go to Play Store and download Pandora app and install it again. Make sure that the Pandora app is installed to the phone’s local memory, not in the external or Micro SD Card. This sometimes fixes the problem.

For iOS devices: You can delete an app from your phone in two ways: in iTunes on your computer or directly from your iPhone. To delete an app in iTunes, click Apps in the source list and then click Pandora App’s icon to select it and then choose Edit> Delete or right-click the app’s icon and choose Delete.

From your phone, Press and hold down Pandora App icon until the icon begin to jiggle. Tap the little circled “x” in the upper-left corner of the Pandora app. Then, Tap the Delete button. Please note that deleting an app from your iPhone does not get rid of it permanently. The app remains in your iTunes library until you delete it from iTunes.


Streaming Interruptions and Skipping songs is one of the most common problems that users often experiences with Pandora. In most cases Pandora stops playing after three or four tracks, this usually happens when Pandora detects one hour of inactivity. The reason for the interruption is to reduce exceeding bandwidth and to cost of royalties for played music, according to Pandora. The thumbs up or thumbs down buttons provide feedback for Pandora, and shapes which songs and artists are included in your radio station.


The only solution is to rate songs that plays on the radio station, as well as upgrading to Pandora One, a premium account upgrade that provides 192kbps music streaming and eliminates advertisements. So to avoid this skipping, rate individual song as they are streaming. Also, if you are fine with upgrading to Pandora One buy the subscription plan this will remove the annoying Ads that displays frequently on your screen and enjoy higher-quality music streaming. Upgrading from a basic membership to a premium membership requires a credit card and an annual fee of $36 as of May 2011.

Changing stations also tends to lead to interruptions, as advertisement and song rating is required to keep the stream from pausing. So create stations based on artists, songs and so on. If you are on a slow internet connection, try to reduce your audio quality as mentioned above.

Do the above methods Solved your problems? What other problems have you encountered with Pandora Radio? Do you know other methods? Share with us in the comments below!

Disclaimer: All information provided on this Website is subject to change without notice. While efforts have been made to make this web site helpful and accurate, due to the open nature of this web site, and the potential for errors in the storage and transmission of digital information, “” does not warrant the accuracy of information obtained from this Web site or that it will not violate or infringe any right of third parties.


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Karan Rawat Is A Google Certified Digital Marketing Professional, Blogger, Coxcomb,Single, Human & A Proud #Garhwali❤ Celebrate His Birthday On15th Of July.
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