Universal Studios Hollywood Customer Service – Phone Number, Email, Live Chat

Universal Studios Hollywood

Universal Pictures an American film studio owned by Comcast through the Universal Filmed Entertainment Group division of its wholly-owned subsidiary NBCUniversal. Wikipedia

Universal Studios Hollywood is a film studio and theme park in the Universal City community of the city of Los Angeles, California. It is one of the oldest and most famous Hollywood film studios still in use. Its official marketing headline is “The Entertainment Capital of LA”. It was initially created to offer tours of the real Universal Studios sets and is the first of many full-fledged Universal Studios Theme Parks located across the world.

100 Universal City Plaza
Universal City, California 91608

Phone Contacts

Main: (818) 777-1000
Customer Service: 1-800-UNIVERSAL (864-8377)

Email Contacts


If you purchased your tickets the Universal website, please contact OnlineStoreHelp@nbcuni.com

For VIP Experience tickets or questions, please contact VIPTour@nbcuni.com

If you purchased your tickets through one of Universal’s partner-affiliate websites (I.e. colleges), please contact B2BGuestRelations.Relations@nbcuni.com

Social Media Contacts

Google Plus

Executive Contacts

Primary Contact
Xiomara Wiley
Executive Vice President, Marketing and Sales
100 Universal City Plaza
Universal City, California 91608

Secondary Contact
David Miller
Vice President, Brand Marketing
100 Universal City Plaza
Universal City, California 91608

Chief Executive
Larry Kurzweil
President and Chief Operating Officer
100 Universal City Plaza
Universal City, California 91608

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